Privacy Policy

Last updated November 2, 2026

Mevique is a business workspace from TWENTY 1 Inc. for medspas, salons, spas and beauty studios. This policy explains what information the workspace handles for the businesses that use it, why, and how to delete it.

Information we handle

Business account: the owner's and team members' names and sign-in email, and the business's settings.
Booking and payment data from the business's own Square account: appointments, services, staff, payment amounts and client names. Read-only.
Google data the business connects: emails about consents and payments in the business inbox, the sheets and Drive folders it chooses, and Google reviews. Read-only.
Instagram and Facebook messages sent to the business's own Page and Instagram account, the client's public name or username, and comments that contain a keyword the business set up.

How it is used

Only to run the workspace for that business: showing its appointments and reports, drafting replies for its team to review, and answering its own questions.
AI drafts are written by Anthropic's Claude on our behalf. Client phone numbers and email addresses are removed before text is sent to the AI. Anthropic does not use this data to train its models.
Replies to clients are sent only when a person at the business clicks Send, except a reply the business itself wrote for a comment keyword.
We never sell information, never use it for advertising, and never share one business's information with another.

Storage and security

Data is stored with Cloudflare in the United States. Access tokens for Square, Google and Meta are encrypted. Each business can only see its own information, and sign-in requires a one-time code.

Deleting your information

Businesses: disconnect Instagram & Facebook, Square or Google at any time inside the workspace; the stored access is removed immediately. To delete everything, email us and we delete the business's data within 30 days.
Clients who messaged a business: email us with the business's name and your Instagram or Facebook name, and we delete your messages within 30 days. You can also ask the business directly.
You can also remove the app from Facebook: Settings & privacy → Settings → Business integrations → Mevique → Remove.

Contact

TWENTY 1 Inc. · twenty1clinic@gmail.com